2/10 - Insatisfatório
18 de março de 2025
HORRIBLE STAY
Terrible since we walk in the front. reserved a month prior, got there at 5;30PM, check in was at 3pm, room was not ready, was told by front person to come back at 6PM, I told him no, if room is not ready I would cancel my reservation. He said to give him 5 minutes to check if room service was done cleaning that room. There was a lady walked in asking if her room was ready yet?They asked for a $30 deposit, never been asked for a deposit before, room was terrible, no clean towels, no complimentary soaps, the toilet water kept running, had a whole covered under the sink, smelled like Marijuana, when there was a sign stating no smoking including vaping, phone did not work, TV did not work. Room smelled bad. Dogs were barking all night. We stayed at the 3td floor. Was a horrible stay. Please do not reserve there, front desk were rude, like if it was our fault they were having all these bad things happening,
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Viagem em família de 1 diária
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