6/10 - Bom
23 de março de 2025
Disappointing
Staybridge in O’Fallon, MO was ok.
Pros: room was spacious for family of 3. The pull out sofa bed was nice for our 6-year old.
Cons: no linens and pillows for the sofa bed. When we asked front desk if they had any, they were able to give us sheets but no comforter and no pillow. They said they were full.
Also, the front desk person was not the nicest. We checked in around 9 pm so maybe he was already at the end of his shift, but he was not courteous at all. No acknowledgment. When he gave us our hotel keys, he didn’t say anything so I stood there for a few seconds thinking check in was not done.
Lastly, the light in our bathroom did not work. It was already 10 pm so we didn’t report it right away. We just wanted to get some sleep.
Overall, our stay at Staybridge was disappointing. As an IHG member, I’ve stayed at other Staybridge hotels and this was not a good stay.
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