I stayed at the hotel for three days with my family and had an overall great experience. The staff were welcoming, and some of our rooms were upgraded, which was a nice surprise. The hotel is beautiful, with clean, stylish rooms and comfortable beds, though the pillows were disappointing and caused neck pain. The spa facilities were excellent, but far too expensive, especially compared to prices in Denmark. While I enjoyed my stay, the cost of the spa made it feel like they were taking advantage of tourists, which was disappointing.