I was initially drawn to this property due to its unique interior design and the inclusion of a spa by the pool. My plan was to relax in the hot spa while the children enjoyed the pool. However, upon arrival, we were disappointed to find the spa closed without any prior notification. This was not communicated during the booking process, which was an unpleasant surprise. Additionally, the pool area itself appeared run-down and poorly maintained, with visible mold.
Despite booking and paying for four guests, the room was only equipped for two, with just two towels, two cups, and two glasses provided. Room service also failed to replenish our toiletries, and we were only given one washcloth.
There is no sound proofing at all and you can hear everyone from the bar outside until the small hours of the morning. Including the homeless people who sleep on the outdoor couch situated directly outside the hotel.
While the decor initially captured my attention, the overall experience fell well short, and I regret spending this much money on this property for our special weekend away. Wasn’t worth it at all.