I recently stayed at the hotel and while the staff were friendly and polite, the overall service was quite disappointing. Basic amenities like slippers and a dental kit were missing from the room, and even when we requested cutlery, we were told to come down to the bar to collect it ourselves. Almost everything we needed required us to go down personally, which was very inconvenient. Additionally, the room condition wasn't great—there was a noticeable stain on the carpet right next to the bed, which gave a poor impression of cleanliness and maintenance.