Hotel Dubrovnik has great potential. It is in an excellent location and has great character. The staff is always smiling and willing to help. Unfortunately the hotel itself is tired and needs a lot of maintenance. Many things were broken in our room. The fridge was broken so the tiniest mini fridge was put in which would barely hold a large water bottle. Handles on cabinetry were broken. There was no shower (only a handheld attached to the bath which wasn’t long enough to utilize as a shower). The beds were incredibly creaky and the quilts needed a good washing. Only one of the three heat/AC units worked. The wifi didn’t work in our room. And the list goes on. We were booked for 5 night and left after 2. We also paid for 5 nights of parking and the lot we were told to park in was blocked off. We were told to wait until tomorrow and maybe it would be unblocked. After three days, it was still blocked, and we still were charged for parking (in the meantime we squeezed our car under a tree farther away from the hotel). Our first meal was also disappointing as one meal came wrong, another was cold and undercooked (rice was crunchy), and the third came over ten minutes after the rest were delivered. The $175 bill was hard to swallow for that meal
We had high expectations for the price we paid to stay here, and it was very disappointing. And we were unable to recuperate any of our costs for the three day early check-out or parking.