When i arrived at "quality inn and Suites " i went up to my room, which was supposed to be a non smoking room. From the second i got off the elevator, the entire hallway smelled of cigarette smoke. The room smelled so much off smoke that it was burning my eyes. When i complained to the front desk about it, they explained there were no available rooms and that i needed to deal with it. They did try to spray the room with some sort of air freshener, but that did nothing. The next morning i complained again and asked for a new room, as well as a discount. I was told they dont give discounts, and if i didnt like it i could leave. I was also told it was my fault, because i was the one who booked this hotel so the blame for the crappy service was on me, not them. I have never had such unwelcoming service in my life. These types of people should be in the prison industry, and not the hospitality industry. Although, maybe prison would have had better accommodations. NEVER STAY AT THIS HOTEL