Unfortunately, despite being charged for a 'business room' to accommodate me, my wife and my daughter we were also, on the last day, also charged for the Spa / pool despite already paying for an upgrade to the business room on day one.
The hotel told us that we we're being upgraded to facilitate space for three guests on day one, but on the last day the story changed and we were told the charge was for an extra bed. This wasn't made clear and the service we received when we complained was poor...we were effectively told we were wrong and had to pay for the additional services added! Poor service all round.
The hotel facilities were really nice and the bar, food and pool were all decent. However the service received, and the fact that we were overcharged for elements which should have been included spoiled the experience.