The room I stayed was very nice. However, I did not receive a room service (trash was full, bed was not made, no new linens were provided, etc. and I even had pile of dirty linens ready for pick up) after when I got back from the conference. Was a bit disappointed, I paid a lot for the room and did not get what I was expected. The breakfast was very good.
When I walked to get ice from my room (I stayed on 2nd floor) and the carpet nearby the elevator was soaked, and my socks were wet! I'm glad that I brought extra socks (I always bring extra clothes when I travel).