This was my first time visiting Cancún and staying at an all-inclusive resort, so I want to share some insights for other first-timers.
Pros:
The resort is stunning, and the staff is incredible—friendly, funny, and attentive. Many speak great English and frequently check in to offer drinks and make sure you're having a good time. The food was delicious, with no greasy or heavy options. I had just recovered from a small stomach bug before the trip, and the meals didn’t aggravate my stomach at all. There was also a good variety, so we never repeated meals during our stay. The rooms were well-maintained, with fresh linens and towels every day. Room service was excellent and added to the overall comfort of the stay.
Cons:
Although we arrived four hours early and were able to enjoy the amenities (changing into swimwear in the lobby bathroom), the room was still about 30 minutes late past the official check-in time. The resort has more of a lively, party vibe than I was expecting. Music plays throughout the day, and while we got used to it after the first day, it might not be ideal for those seeking a quieter escape. That said, there were a few quieter spots where people were reading and relaxing. It’s worth noting that the name “Margaritaville” does set a certain expectation—yes, they play Jimmy Buffett songs throughout the day! Unfortunately, beach access was closed during our stay due to damage to the stairs. This resort is more suited for pool lovers than beachgoers.