On the surface, this resort is lovely. The grounds are green and spacious and there are many amenities, including an indoor and outdoor pool, multiple hot tubs, access to a lake and so forth.
There is no accessibility for people with disabilities, which is terrible. Everything is accessible only via stairs, which was a challenge for me. I do not have a mobility device, but I do have a disability.
Whenever I asked the staff for anything (towels, coffee pods, etc.), they acted like I was inconveniencing them. For example, when I asked about towels, the concierge responded rudely, saying that our stay was too short for service to the room. I said I wasn't asking for the room to be cleaned; I was asking for towels. She made a whole show of calling people, but when we returned from our day, there were still no towels. My husband and I had to resort to scrounging unattended maid carts for items that should be replenished as part of our stay. Other issues included the air conditioner turning off randomly, making the room extremely hot. The window opened to a busy, noisy road, so that was not an option. The sink was clogged. The handle on the shower kept falling off. Plus, the amenities that seem so lovely on the surface, were a bit gross. The outdoor pool had birds swimming in it, and the hot tubs were filled with dead insects. Overall, I was unimpressed with the Manoir. For a place that is a four-star resort, it is mid, at best.