4 stars? More like a bad joke ā this place doesnāt even deserve one.
Letās start with the parking ā or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but youāre also competing with gym-goers. Great planning, right?
We booked a superior twin room ā not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities.
As for the restaurant ā laughable. It doesnāt even open until 10 AM, so forget about any kind of early breakfast. And donāt expect a full English ā not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude.
In the room, there were no glasses for water. Tea and coffee were there, but no stirrers ā how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, āWe donāt provide that.ā Seriously?
I donāt know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.