My wife and I stayed here in August 2023. I can sum up our experience with one word: Perfect!
The PROS:
1) Mobile app check-in/electronic key/check-out/the ability to contact the host
2) The room was immaculate and wonderfully constructed... ample windows and power sources... it also featured a small refrigerator. The beds were comfortable and made even more so with their comforters
3) The common kitchen area was by far the nicest one we have encountered and had everything one could possibly think of for food preparation, cooking, and eating. It featured 1 CHF coffee (on the honor system), tea, and lots of cookies and the "cake of the day"
4) The hotel also features a restaurant (we did not avail) and judging by the number of people frequenting it, I suspect it was excellent.
5) There was a lovely lounge set aside specifically for adults and a large playroom set aside for children.
6) The location of the hotel was absolutely spectacular. Within easy walking distance to two grocery stores (Migros and Coop) and it was a stones throw from the train station. We easily walked to the Mt. Titlis gondola station, but there is a public bus that will take you there.
The CONS:
1) In the spirit of full disclosure, the bathroom shower is extremely tight and there is no tub. Neither bothered us in the least, but "large" individuals would not fare well with these accommodations. In fairness to the hotel, there may be other rooms that could accommodate large people.
2) Nothing else!!!