PROS:
- The location on Franklin Street cannot be beat. Incredibly convenient to shops, restaurants, and UNC’s campus.
-The hotel and room decor are very creative.
-Our room was very clean and a perfect size.
- Daily room service
- The Michael Jordan “dorm” room is really cool.
- The basketball court on the 3rd floor is cute and fun.
CONS:
- Complimentary bottles of water are not available in the room.
- No complimentary toiletries in the bathroom (i.e., mouthwash, cotton swabs, shower cap).
- Awkward bathroom configuration.
- Water pressure is not very good.
- Water temperature was not hot at all.
- I had a washcloth that had not one, not two, but three holes in it!
- The room temperature was terrible and AC was loud but didn’t work well.
- Self-parking is an exorbitant $27 per night!
- Horrific check in. The room we were given was nice but muggy inside, despite the fact that the AC unit was on full blast and VERY loud. There was a portable AC unit inside. Was told by front desk some of the rooms don’t cool off sufficiently because the building is so old. Was offered a different room with a single bed and a blow up mattress (instead of the double I had paid for). Unacceptable. It cost way too much money to have this many issues during our brief stay.