I really enjoyed the stay in this very convenient, reasonably-priced hotel. The staff are friendly, and the room itself is comfortable. Their system for setting room lighting is great for those of us who like different levels of light for different purposes. The rooms themselves are small by design, in that living rooms are common areas, so the guest rooms are the width of the king bed. The shower is also great. Be aware there is no gym. Westminster Abbey, the Parliament buildings, and Buckingham Palace are all within 20 minutes' walk, and Victoria Station, one block away, gets you everywhere. Multiple theaters are also close by for shows like Hamilton and Wicked. Unfortunately, there is a homeless area on Victoria St. near the hotel, but if you cross the street you'll avoid them.