4/10 - Razoável
21 de março de 2025
Very poor hotel
We stayed overnight because my wife was being admitted to a nearby hospital at 7.00am the following morning. As part of the hospital requirements she was to shower with the shower gel that the hospital provided.
We were preparing for an early night when we found that there was no water supply. It took a while to get the water supply back on and when the staff left the wet bath mat used to mop the floor was left on the floor.
The following morning we were up at 5.00 am to prepare for the day. My wife was required to shower again before admission but there was no hot water. We had to shower in cold water. The hot water supply was came on after 5.30 am,
We left at 6.30 am am and there was no one available on reception to speak to about the shortcomings.
I returned alone at about 9.00 pm there was no one on reception.
On going into my room I found the room had not been serviced. There had been someone in because the tea and milk supplies had been replenished but the bed was unmade and the wet bathmat left on the floor after the water supply had been turned was still in the shower where I'd left it at 6.00 am.
The towels were probably clean but weren't a good colour.
When I left at 9.00 am to collect my wife from the hospital there was no one on reception so I couldn't make a complaint to any of the staff.
We regularly stay in hotels, budget hotels including Premier Inns, I've never before left an adverse review. This was the worst hotel I've stayed in.
Alan
Alan, viagem em família de 2 diárias
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