Some of the staff are very helpful. The area is nice, downtown close to alot of things. However, in the middle of peak summer, we kept having to call the receptionist to turn down the AC. We had no control over the AC although there is a wall AC control, it is locked. And every time we left the hotel and return, we have to call each time because they kept increasing the temperature.
Also the rooms are not sound proof at all!
We kept hearing people walking, opening/closing their doors, going in and out of the elevator.
If a neighbour in the next room cough, open the door etc. You can hear them, it is almost like there is no privacy.
Aside from the location, I would not recommend to stay here