The staff were very friendly and very helpful. Stephano in particular helped us with water taxi and restaurant bookings months in advance via email. They were all awesome, but Stephano especially stood out. Hotel was great, very clean, great housekeeping, convenient elevator, great full breakfast, and at a great location for seeing St. Marks, Doges palace, Caffe Florian, vaparretto , restaurants, all within a short couple of minutes walk. Private dock for water taxi (which was great for our 3am pickup). Would definitely stay there again next time we’re in Venice. A