Bad front desk service, No breakfast left at 9:45. Shut a door in my face, refused to prepare more, front desk no help. Just watched it. Asked for 12 check-out was told good. People beat on door 10:45, told them 12 was requested. Wife went to get cart keys would not work at 11:30, made was standing at door waiting on us with stares when we left at 11:50. The GM Heather it is impossible to contact her. Nice facility, just a rough and rude and noncustomer orientated staff. Will never stay again. Feel free to call for more details Troy Benitone. Room 209 on 8-23. 217-725-7565. I watched multiple people walk away disgusted from the breakfast service. Have time stamped photos if you care.