I recently had a 4 night reservation here. Upon checking, I had requested a ground floor room. I have bad knees. They said they didn't have any available. There appears to be about 20-25 rooms on the ground floor, yet the hole time i was checked in, there were never more than 10 vehicles in the parking area.
After visiting the room, I informed the front desk of four issues with the room. The lamp by the bed had no lampshade, a missing hanger from the closet (the hanger ring was present, but no hanger), bathroom lights not working, and a missing shower curtain liner (this caused a big mess on the floor everytime I took a shower.)
I was constantly plucking long hairs out of their fleece blank. (I don't have long hair, hum...
I ended my stay there early because they wouldn't any of the issues. I checked into the holiday inn down the street. They didn't have any issues.
Sorry, correction. The Luxbury did replace the light in the bathroom.
Oh, and they did have a nice little continental breakfast setup.
P.s. I'm still waiting to see if I get my $100 security deposit back.