2/10 - Insatisfatório
4 de abr. de 2025
add that i cancelled the week booking on arrival and made to pay one night
**Disastrous Stay at [Hotel Name]**
My recent stay at [Hotel Name] was an unmitigated disaster. Upon arrival, I discovered that the booking system had recorded the wrong number of nights, causing confusion. I immediately cancelled my week-long booking, only to be informed that I would be charged for one night due to their cancellation policy.
The room itself was in a deplorable state. Water was leaking from the toilet, creating a perpetual puddle on the floor. The glass surround in the bathroom was haphazardly sealed with tape, which was both unsightly and unhygienic. The drains were uncovered, revealing extensive mold growth that made the air thick with dampness.
The air conditioner was non-functional, leaving the room sweltering throughout my brief stay. The bed was stained with unidentifiable marks on both the mattress and sheets, making it uncomfortable to even sit on. Overall, the experience was a nightmare, and I would strongly advise against staying here. The hotel's lack of maintenance and attention to detail is appalling, and it desperately needs a thorough renovation.
Citations:
[1] Cancellation of a multi night reservation : r/hotels - Reddit https://www.reddit.com/r/hotels/comments/177viya/cancellation_of_a_multi_night_reservation/
[2] Hotel cancellation charges I'm confused - SAP Concur Community https://community.concur.com/t5/Concur-Travel-Forum/Hotel-cancellation-charges-I-m-confus
miles
miles, viagem de negócios de 8 diárias
Avaliação de hóspede verificada da Hoteis.com
