Unfortunately, our overall experience was negative. The day we arrived I received two messages containing check-in information, e.g., room number and the passcode to the room. I was a bit confused since they sent me codes for two different rooms. Not a big deal, I was just curious which room we should go after arrival. The reception was open so we did not have any problems to check-in. However, there was a circus going on, since there were very confused customers, and one of them was on the phone saying "--you have to pack your stuff, that is not our room they have given us wrong one --". And the other customers were understantably worried that is the room clean, if some other customers have already settled there possibly for hours... But as I mentionded, our check-in was easy.
Anyway, after that "circus" I was just worried if they have sent the passcode to our room to someone else, as I had the code to the room which was not ours... How safe is that?
Secondly, we booked an apartment from this hotel because they offered rooms with kitchen. For two people we had two forks, two glasses, two spoons etc, which is a bare minimum. No any equipment to do any dishes. Full size dishwasher was nice but does it make any sense to run it only for two forks?
The most horrible thing was that all the plates, mugs etc were super dirty and used, not washed! We did a favor to the next guest and washed every single kitchenware we found...