I stayed at this hotel after Hurricane Beryl because they were one of the only hotels that would allow my two dogs: a 20-pound Sheltie and a 55-pound small Collie. The staff was truly kind, attentive, well-trained, and genuinely concerned for the comfort of all of the guests. I experienced several times where the staff and manager went out of their way to show so many of us (that were experiencing damage at our homes) that we could count on being safe and comfortable at their hotel. Although the grounds were not as clean as they should have been, this is the only negative note I can make. Likely, however, the staff was surely prioritizing clean rooms, clean hallways, the lobby area, and assuring all the trash cans everywhere were emptied often. This was a very good thing! Definitely, i was very glad this hotel had a room for me and my furbabies!!