The night i checked in, staff was extremely nice. But thats where it stopped. Upon making the reservations, I requested a sofa couch and a cot or 2 cots. Hotel emailed the room had a sofa bed but would not reply or comment on the cot. Had to funish my own. No problem. I asked for bedding for the sofa bed and the cot. I was given a blanket for each. When i asked for sheets for sheets for cot and sofa. I was questioned and told i had 1 room 2 beds. I explained yes and a cot and sofa bed, 5 people in the room,not couples. Then we inspect the beds, NASTY!!!! NO ONE SHOULD PAY TO SLEEP ON SHEETS OR BEDS THAT NASTY!!!!! I have pictures of the dirty room ans nasty beds. Very disappointing!! I went to get "complementary breakfast " my brother literally came upstairs with his, I walked in to get toast, was told "no you're to late" not 3 minutes after my brother got his.