PLEASE DO NOT go there! Waste of too much money.
Beddings had blood stains when we arrived, we called for cleaning. Instead of cleaning, they sprayed something toxic and wiped the stains on the surface. We could still see the stains, lifted the beddings and they were all under. They only took care of it the last night. They do not refund, go to legal.
MOLD on pillows, cockroaches (I have evidence), and very non-responsive people.
Your beddings MAY have been used by prior guests and were not changed. Gross.
NOT FAMILY friendly as they advertised, it is an (not children) PARTY resort. There is nothing where FAMILIES can participate, it is either you drop off your children with strangers and go do something else, or just do what makes the kids happy.
They were willing to kick out a woman from the gym because her child was sitting silently playing on the phone by the door at a corner, incident was video taped.
BEEES! Everywhere especially by the pool benches!
Trash cans were stinky and always overflowing all around.
They do not have transportation to anywhere, even to airport.
The waterslides shown in pictures are only for adults, not family. Too steep. It is either adults ride as children do nothing, or you go to the play place for children. Nothing for families.
They are NOT responsive to any requests at customer service, front desk or anywhere.
We were only 3 and they could not give us 3 towels during the entire stay. We called and messaged.