We stayed at the Iririki Resort for nine days, and ultimately left us with very mixed feelings. Overall, the resort is okay. The ‘Island Fare’ rooms have everything you need, there are pools, two bars, and a restaurant. Individually, the staff are friendly, and keen to engage.
But, and it is a big but on final reflection, the property falls down on many of it’s promises. The website and brochures show glossy pictures of white sunlit beaches, gloriously blue pools, and promise plenty of amenities - from catamarans to kayaks to adequate seating at the pools. And this is where it comes apart. Those things either don’t exist, or are so tired as to be unusable, or ‘are coming but held up in a container. There is always an excuse.
During our stay we had the TV and fridge in the room replaced because neither worked; couldn’t fix the leaking toilet because that was a bridge to far; had to fight to get a seat any day we wanted to sit at the pools; found our room left open and unattended…the list goes on. Notifications to management were met with sympathy but no action. In our last day, with Air Vanuatu having changed our flight 13 hours later, our request for a couple of hours later checkout (despite the room not being follow-on booked that day) was firmly ignored - the sympathetic desk staff being unable to get any answer from management.
Overall, you get what you pay for - and if you eat/drink in the resort, pay you will - but be prepared for it not to live up to the hype.