My first night was enjoyable. The room was clean, and the staff was friendly. However, the following morning, I was surprised to learn that the cost of extending my stay was almost three times the rate I originally paid. I inquired about any discounts available to members, but I was told there were none.
As I was in the city on business and needed to finish some tasks before moving back, I decided to check out and look for another place to stay. After searching online, I found that your hotel's online rates were cheaper than the quoted extension rate. Therefore, I rebooked my stay.
Unfortunately, my second night was disrupted by several disturbances. At 6:29 am, I was awakened by an annoying beeping sound coming from the hotel room alarm clock. I managed to turn it off and go back to sleep, but about 20 minutes later, the fire alarm went off. I jumped up and frantically tried to get dressed, only to learn from my neighbors that it was a false alarm. This incident further disrupted my sleep and ruined my plans for sleeping in.
The following morning, I spoke to the front desk clerk about the alarm incidents and the discrepancy in pricing. She explained that prices change on weekends and that online prices are typically cheaper. While I understand this, I believe she should have informed me of this when I inquired about extending my stay.