We arrive late, 11:30 pm, Hotel was quiet even though it looked very full from the parking lot. The gentleman at the front desk was very quiet. After putting my credit card in for incidentals, he handed us our keys and nearly turned away. I asked if our room was down to that end and pointed. He said yes. So we parked at the end he pointed at. As it turns out, our room was at the far other side of the hotel. He also didn't say anything about the internet, pool, or breakfast times in the morning. I understand Night staff is generally not outgoing, but this person had very little customer service skills.
Otherwise, our room was great! The hotel was clean and the staff in the halls were very friendly.