6/10 - Bom
31 de março de 2025
Not my favorite.
First time staying here. We had a bunch of family visiting. The hotel is fairly new and mostly looked nice. Very clean so that was great. The suite was nice and large. It looked like it was wheelchair accessible however the bathroom had a bathtub which was weird. The night desk manager was not the best. She was in no hurry to check us in.
My main issues with this hotel were two things. One our bed felt like we were sleeping in a taco. Totally collapsed in the middle and considering how new the hotel is, that shouldn't be possible. We couldn't roll out of bed and had to either help each other up or grab on to the headboard. That's how bad it was. Terrible night sleep.
The other issue was they ask for a $100 deposit for room charges. ok no problem. However when I tried to get some snacks from the pantry charged to my room, they said no. I had to pay for the snacks. We travel quite a lot and I've never had that happen.
If this wasn't the only hotel next to my son's house, I probably wouldn't stay here again.
Mariana
Mariana, viagem de 2 diárias
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