The staff were all amazing!
The first room I was given had black mold growing on the ceiling tiles & water dripping out of the them from the air conditioner. I went to the front desk & they gave me another room. This room had been updated, it was better, but could have used more. They had replaced most of the old drop ceiling, but not the bathroom. Moisture=mold growth. For what they charge per night, they should be doing more than the basics. I know spiders are attracted to the area but have the staff sweep away the webs on the balconies & entrances so your guests can enjoy the outdoor spaces without worrying about spiders. Maybe invest in pest control. I use this at home & only need it twice a season. The breakfast was not even worth my time. I have had much better choices at much cheaper establishments. They know their location is amazing so why bother investing in the property, I guess.
On the flip side. Amazing location. You can walk everywhere! The beds were comfortable. Some rooms have been partially updated. The kitchenettes are nice to have for making your own breakfast. EVERY staff member I encountered was kind & courteous, even when others were yelling at them for the conditions. I imagine they have to deal with so many angry customers. It would be great if the owners had to be subjected to angry customers day in & day out. Maybe they would care about their property(ies) a little more.
I am sorry, but I would not recommend this hotel to anyone I cared about.