Stayed bc had a trade show in the area, i made the reservation online thru hotels.com i paid online, but when i got to the hotel, i was made to pay again, and the manager at the hotel showed me that the hotel hadn't been paid, i even showed him my conformation and receipts and emails. So im not sure what or where my original payment has went, im waiting on a manager or supervisor to reach back out to me from hotels.com