This hotel is one of the worst hotels I have ever stayed at. If there was any other hotel in the area, I would have picked it. There was a couple of staff members that were very nice, but most of them were extremely rude. There was a customer that had a simple request and was berated for it in front of everyone while he was eating breakfast. The assistant manager talking with him was extremely rude to him and was not trying to understand what he was asking for at all, but could have been resolved if the staff was communicating with each other. Aside from that jarring experience, the place did not feel clean or look clean, things were broken and falling apart everywhere, and the elevator is extremely sketchy. We asked for very late checkout (3pm) and it was approved, yet housekeeping was at our door at 11:30 in spite of the 'do not disturb' sign being displayed. Breakfast was limited, but not terrible and well stocked; the coffee was good. Overall, this hotel runs and feels like a $50/night (being generous) hotel charging more than double that. All of the problems appear to be lack of quality management and communication.