Awful experience this time around. Their Tindaya buffet restaurant has long queues at the door for dinner, where they insist on asking you the room number to give you a ticket for drinks despite your wrist band showing all inclusive.
In Castillo you just walk in if all inclusive, no queues.
If all inclusive you can dine in both Mar and Castillo. Last November we booked Mar and had dinner numerous times in Mafasca restaurant in Castillo, no booking, just walk in.
This year we booked in Castillo, had dinner twice in Tindaya restaurant in Mar with no issues. Third time, after queuing for 10 minutes we were refused entry as we didn't book through the app? Manager Tina was there. Very rude attitude from both manager and the lady at the door. What a joke of a place.
Also, Tindaya has an outside terrace which we enjoyed last November, this is now not accessible, although all tables seem set up.
Another big complaint is the lack of entertainment this year.
We really enjoyed the kids and adults entertainment last November and returned this year to a boring place where the only adult entertainment is the Euro 2024.
Last year we had a different show every night, from magic to Spanish dance.
Kids disco is now a small show by the pool.
A lot to desire for a place that pretends to be 4 star and has only the cheapest drinks included (Bach Cava served is~ €4 at the nearby supermarkets).
From the many all inclusive places visited at this price point, Mar is at the bottom of the list.