Our neighbor started partying from 10 PM to 4 AM. We called the front desk a couple of times, and security came by to knock on their door, but our neighbor just didn’t care. The hotel front desk told me there was nothing they could do, and our family couldn’t sleep the whole night. The neighbor even knocked on our door, which scared my wife and kids, making them feel threatened.
The next morning, I asked the front desk for a full refund, but they only compensated us for the resort fee and nothing else! I will never stay here again, and I will advise my friends and family to avoid this hotel if they plan to visit the area. This was a terrible, terrible experience