My wife and I are Senior Citizens. We rented the 1 bedroom loft suite, only to discover the bathroom was NOT connected to the bedroom. The bedroom was upstairs and the bathroom was downstairs. Thus, in order to use the bathroom, one has to travel thru this curved staircase, resembling a human sized pretzel, downstairs to the bathroom. It made more sense to have the living room in the loft upstairs, and have the bedroom downstairs. Needless to say they charged me 300+ dollars for the first night's stay, even after Hotels.com pleaded with them to not do so. They were rude and totally unprofessional. We booked for five nights and were left scrambling to find another hotel.