8/10 - Muito bom
23 de março de 2025
Lovely Hotel, early checkin issues
A great place to stay in Chennai, couple of good points and one downer. Overall it felt slightly a business hotel but with alot of colonial heritage. It had a nice (though hot pool) to relax at, more importantly it had an amazing restaurant called Rivertree tucked away that has delicious tasting menus and not too pricey. Go there. The downer wa a the check in. Knowing we’d land at 05:30 we advised them of this and booked an early checkin (by 10:00), we arrived at 06:30 and did checkin formalities and they kindly let us take breakfast and hang around. Sadly at 10 no room was ready and they tried to deny confirmation of early checkin. After frantic activity a room was found (slightly better than booked) by 11:00. When you tired from a flight you don’t need this, and if we’d been advised it wasn’t going to happen we wouldn’t have hung around and would have gone out to the beach and waited. On top of this they still charged us full whack for the early check. A bit of a sour note on what could have been a lovely stay with v friendly staff.
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