2/10 - Insatisfatório
14 de março de 2025
Old Dirty Hotel
The first room smelled like smoke, we were moved to a different room that was extremely dirty inside the room and outside the room. There was dirty towels and blood on the shower curtain. Online pictures are deceiving. Customer service was ok the first part of our stay, on the last day, customer service was very poor. We were told if we extended our stay, we would have to remove our pets from the room if we needed room service (because all housekeepers are afraid and uncomfortable), one dog was in the crate, the other dog we put a leash on and kept with us while housekeepers were in the room (we even switched sides of the room with housekeepers as they cleaned), the moment we spoke up for ourselves (using an inside respectful professional tone), our extended stay would be denied. After all, we are paying the pet fee, explain why if your facility is pet friendly, why do we have to remove the pets? This hotel is old and dirty. We only stayed because this hotel was the least expensive for pets at the time we needed to book a hotel…otherwise we would have left. Wish I would’ve taken more pictures. Would not recommend this hotel to anyone/ will not return to this hotel.
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Viagem em família de 3 diárias
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