I have always enjoyed staying at the Hilton properties and am aware that within the Hilton hotels, it varies in the number of stars. This property was rated 4.0 stars and definitely was not worth not even a 3-star hotel and only due to the fact of the condition of the hotel.
The people working were very nice and serviceable, I would like to recommend the restaurant area to 2 employees: Bartolo and Sandra. We were with my family for 10 days and they made us feel at home, catering for the young ones and the adults. Please let them know that.
Unfortunately, the hotel itself is due to undergo renovation. We found many Issues:
1. We had to change room because the toilet will get clogged every day, and the shower leaked water, and we constantly had to get extra towels to dry the floor.
2. We moved to a different room and item #1 was resolved, but there was no refrigerator in the room and the safety box did not work.
3. The carpet in the entire building was old and filthy. (I have a picture). The floor carpet in the restaurant area is sticky and very dirty.
4. The curtains in the building are old and destroyed, shredded in pieces in various areas. (I have a picture)
5. The floor while walking on top of the carpet is uneven while you walk in the room or in the hallway, it is dangerous.
6. The furniture in the bathroom, the laminate of the wood is falling apart (I have a picture)
I am only trying to let you know the condition of this hotel.