4/10 - Razoável
14 de abril de 2024
Worst "reais & chateaux" possible
The hotel has a "Relais & Chateaux" label and is meant to be a wine hotel. Well... It's NOT a winery, and it's not a R&C like hotel. There's no pool, no spa, not even a good chair or place to sit to have a view to the garden and river. The building is very beautiful and has a lot of flowers but that's all. The service at the reception is poor, nobody is caring if you arrived at the hotel, there was no welcoming when checking in.. They were almost acting like doing a favor. The bedroom is old, the mattress is hard and not confortable. The shower has no pressure and not good drainage. The restaurant is Michelin starred but is only a OK dinner, not worthing the price. At the check out they tried to charge me for the stay, but it was PREPAID. After some time and phone calls from the receptionist they found out that it was prepaid. An unnecessary stress. I wouldn't stay again even if it was for free.
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Viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
