I booked this room because the hotel had great reviews, but we had an awful experience with roaches.
We stayed on the second floor, and had our small dog with us, so maybe it was just that it was a 'pet' room or something, but considering that I paid extra for the pet deposit, I'm even more upset.
As soon as we entered the hotel my husband found a roach scurrying up the wall, he knocked it down and killed it, but before the night was over there were 2 more incidences of roaches running across the tile behind the fridge. I spoke to the front desk about it and I said the fridge probably has a nest or something and they told me they would speak to housekeeping to see what they could do. They took my phone number down but never called me back. It was horrific. They could have swapped the fridge out, laid sticky traps or gave us a different room and I would never have written this review, but they did nothing and I'm disgusted. I'm sure the breakfast that everyone is raving about was great, but I couldn't eat there with my experience.