A spectacular property w/ wonderful architecture, decor, & foliage, w/ scenic portraits every 50 feet.
The vast property needs the fun boats & tram system to get around. I wish the trams were quicker between stops, this would save lots of vacation time.
There was a good deal of renovation going on this trip, but surprisingly not disruptive to our stay.
Valets, porters, reception, housekeeping, all service people were wonderful & helpful for any request.
My only complete disappointment was our dinner at the Kamuela Provision co., the premier restaurant on the property. You cannot beat the location, design, or panoramic views at this restaurant. The reception for our reservation was efficient, but cold as ice. Our waiter was experienced & well versed in the menu.
We understand the desire to be unique, but you have to remember to provide what your patrons want, good flavors. The decision to not provide a single green salad option was very disappointing to my wife. Sorry, diced cabbage does not count. I asked for a modification to the sashimi option (ahi only) which was rejected by the chef. OK, I tried something else, wantons - not tasty.
Then to entres. The menu items all sounded good: peppered ahi & a custom Mahi mix for my wife. The problem was all of the garnishes/sauces were bland & very disapponting for anything that costs $70-$80/plate.
We get back to this property every 3-4 years. Hopefully, our return visit will recover to the wonderful meals from previous trips.