When I arrived at the hotel, DALIA at the reception said that my reservation was cancelled and there were no rooms available. Even though I showed her that it was not cancelled on the app, she kept repeating that there were no rooms available.
When I finally got into the room, there were unknown bugs biting me on the bed, and the shower water suddenly got so hot that I got burned. There's no need to pay a lot of money for this old and unfriendly hotel.
When I complained about this, she got angry. She spoke very fast on purpose so that I couldn't understand her, and when I asked her again, she looked down on me.