This was my worst hotel experience to date as there was clearly no effort made to improve the experience beyond the amenities listed in the booking description. The room was cringe-worthy in several ways, starting with the very strong musty smell that hits you as soon as you walk in. We were in a ground floor room facing south but no amount of propping the door open , letting the A/C run on high or turning on the bathroom vent would dispel the constant high humidity in the room (the outside air was comfortable by comparison). Any exposed metal in the room was rusty and flaking (lamp shade frames and lamp bases) so clearly this was not a recent issue. The pictures on the internet look promising but in reality the room was dark, the LED lights glaring and cold, and the walls and floors damaged in several areas. The bathroom had seen a recent facelift but no one bothered to clean behind the door. On the upside, I did not observe any pests, the beds were comfortable, and the pool and hot tub were nice. 2 star hotel withstanding, there is clearly no effort made beyond the minimum.