Nos hospedamos de 21 a 24/02/20. Deixei o celular no quarto do hotel, na cabeceira da cama pois estava descarregado e, quando voltamos à noite, ninguém sabia quem tinha feito a arrumação do quarto, quem tinha entrado no quarto e, nem quem tinha pego o celular. Total desprezo da gerência ao ocorrido. Não fomos à delegacia pois no outro dia cedo fomos para Bruxelas e não sabíamos como seria o procedimento policial.
Péssima experiência, jamais recomendaria esse hotel a qualquer pessoa.
We stayed from 21 to 24/02/20. I left my cell phone in the hotel room, at the head of the bed because it was unloaded and, when we came back at night, nobody knew who had done the cleaning of the room, who had entered the room and who had taken the cell phone. Management's total contempt for what happened. We didn't go to the police station because the other day early we went to Brussels and we didn't know what the police procedure would be like.
Bad experience, I would never recommend this hotel to anyone.