Reception staff just about average, more interested in getting Cc details even though i had paid my bill in full upfront, for extras i knew i wasn't going to have as no room service and just rock expensive drinks menu, room was unbearably hot , turned radiators off, opened window, but noisy road right outside and enormous street light right outside window both kept me awake all night along with the excessive heat of room.There was an aircon unit but no remote available to use it. Checked out early due to uncomfortable stay, Reception guy was uninterested, no pleasantries or even ask how my stay was, surely this is standard stuff. Room and bathroom were clean only positive. Will book elsewhere next time. Easy money for them with little thought to how their customers stay actually was.