2/10 - Insatisfatório
27 de março de 2025
TERRIBLE EXPERIENCE
We booked our stay at Ramside Hall as it’s an ideal spot to stay whilst visiting family, unfortunately we had the most awful experience, there was a wedding being held there which we was unaware of until we came out of the restaurant on our first night and was bombarded with groups of loud women and lots of children running around, we then decided to find a quieter area of the
Hotel to sit in, when going back to our room and during the night when trying to sleep some or all of the group of loud woman and children were staying in rooms opposite ours, the noise and banging of doors seemed to go on for hours, the second night was even worse as it was the evening of the wedding party, more continuous noise and banging of doors which was still happening at 4am which then led me to ring reception to ask if they would tell these people to be more quiet and show some sort of respect to others, these people were still continuing to be so loud and rude the next morning at breakfast so we decided not to eat ours, we will not be returning to this hotel as it’s been such a horrendous experience we still can’t get over it, one of the managers did say he was sorry but when we checked out the girl on reception didn’t have the decency to apologise just asked us what we had planned for the day she clearly knew how upset we was. It’s not the staffs thought but they should however think very carefully where they decide to select rooms for visitors not near very loud disrespectful people.
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