Check in was easy, however 1st room was dirty (food particles on floor, stains on floor, bedding and furniture. Found cockroaches under refrigerator and on kitchen floor! Called agreed to room change.. room #2 less dirty but again visited by cockroaches. Room 3 still not the cleaned but no cockroaches this consumed our whole first day! Pool visit was an experience couple drunk fighting and poured their drink into the pool hitting my granddaughter security came spoke with the fighting couple but allowed them to stay at the pool where they continued their cursing and carrying on, not to mention the plastic spoons, napkins, plastic cups and fruit slices littering the bottom of the pool. We finally left feeling dirty and frustrated so our stay was less than stellar. I expected more from the Hilton brand!