I wanted to share my recent experience at a hotel that was quite disappointing. The property seemed very outdated and desperately in need of renovations. I was surprised to learn that the hotel is not actually owned by Hilton, but rather operates as a franchise. Upon entering room 403, I immediately noticed the outdated furniture, dirty carpet, and mold on the shower floor. Despite booking a room with a balcony, I was given a room with a direct view of the trash compactor. The level of customer service was incredibly disappointing, perhaps due to the advanced age of the staff. Additionally, the price charged for a night's stay seemed unreasonably high given the condition of the property. I would advise others to consider staying at the Hilton hotel located just three buildings down, as it seems to offer a much better experience. On a positive note, the gym area appeared to be recently updated, and the exterior of the hotel seemed well-maintained. Thankfully, my stay was only for one night. I would strongly caution against booking a stay at this particular hotel.