5 stars all around & here's why😁. From the moment I made the reservation I received a text AND email thanking me for choosing them, check in access & details of the hotel were in the message. A link was in the email which brings you to the hotel check-in.
We arrived & the hotel smelled wonderful & FRESH, so I KNEW the room was going to be perfect. I used the link to check-in, then upon arrival I was greeted by the front host. Whomever she was when I checked in at 1, thank you for being so inviting. We were there for football games so we didn't stay. We came back at 9pm.
The entire hotel is CLEAN. the elevators are clean, the hallways smelled fresh and the ROOM was so FRESH & CLEAN, this hotel is DEFINITELY in my top 5. For those who have kids and travel for sports, this is what we need when we travel and play games all day & night.
Little Dove soap and lotions were in the bathroom, towels were folded neatly, I have NOTHING BAD to say or complain about my room. The ONLY thing I will say is the night lady continued to question me as to why I needed a pillow and blanket. Lol. I didn't like that because I put that in my request when I checked in. After going back n forth with her, she ended up giving me a sheet and a blanket. The situation was, I needed extra bedding for the pullout bed. There's a sofa sleeper in the room, and normally hotels we've travel in had the bedding inside the closet. This hotel didn't, or ATLEAST my room didn't, so I had to get some from downstairs