This was our 2nd stay at this hotel. The 1st time was good, hotel is older and slighly worn down, but clean and quiet. The 2nd visit we were traveling with our 15yo daughter. I called the hotel prior to booking to ask about adjoining rooms. I was assured that 2 rooms that are connected were available and that after booking they would assign them to me. I paid through expedia and immediately called them again and was told it would not be an issue at all. I called them again the day of our reservation and stated we would be arriving about midnight and wanted to make sure the adjoining rooms were ready for us. The man that answered said he could not check until we arrived. I told him that we could not come there if it was not reserved as promised. He then told me they gave away all the adjoining rooms and that we have 2 rooms for us but they are on opposite ends of the hallway. There is no way i will allow my 15yo daughter to stay in a room alone at then other end of a hotelfor her safety! He said "if you dont like it call and cancel." I called expedia back and the rep called the hotel to get a refund, which Microtel refused, and then i called back on 3 way with the expedia rep. After much debate and arguing, the manager agreed to give me a refund. I will never give this place my business again! How could they expect a teenager to be in an infamiliar city, stay alone, and be on theother side of the hotel from her parents?